MTA x NYU: Demystifying the Application Process

Kawanza Williams serves as Senior Manager of Emerging Talent at the Metropolitan Transportation Authority (MTA), where she leads initiatives focused on talent development, retention, and strategic workforce partnerships. In her role as Employee Manager of Retention & External Partnerships, she oversees the full lifecycle of the MTA’s internship programs, guiding interns from onboarding through professional development and, when applicable, transition into permanent roles. Kawanza works closely with senior leadership, external partners, and vendors to ensure that talent pipelines align with organizational priorities and operational needs. Her leadership emphasizes structured career pathways, sustainable workforce development, and cost-conscious program design that supports long-term institutional growth. Through her work, she plays a central role in shaping how emerging professionals enter, navigate, and advance within one of the largest public transportation systems in North America.